How do I book a repair at newAGAIN Phone Repair?

Select your device type, brand, model, and repair type using our online booking tool. Pick a date and time, enter your contact info, and pay the invoice to confirm your appointment.

How do I confirm my repair appointment?

After selecting your repair and time slot, you will receive a Square invoice by email. Paying the invoice confirms your appointment automatically.

Do I need an appointment for phone repair at newAGAIN?

No appointment is required — walk-ins are welcome any time during business hours. Online booking is available if you prefer to schedule ahead.

Where is newAGAIN Phone Repair located?

We have two locations. Concord: 970 Branchview Dr NE, Ste 140, Concord, NC 28025 — Mon–Thu 10am–6pm, Fri 10am–4pm, Sat 10am–2pm. Salisbury: 501 Faith Rd, Salisbury, NC 28146 — Mon–Thu 10am–5pm, Fri 10am–4pm, closed weekends.

Can I book a same-day repair appointment?

Same-day appointments are available for in-stock parts. Select your repair online and choose an available time slot today, or call or text us at (704) 794-6200.

Book your Repair

Pick your shop and grab a time — booking takes about a minute. Or just walk in. We never require an appointment.

Book at Concord

970 Branchview Dr NE, Ste 140 · Call or Text: (704) 794-6200

Book at Salisbury

501 Faith Rd · Call or Text: (704) 870-9400